QE HOME’S PRIVACY POLICY
We are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website or services, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us at ask@qehomelinens.com.
By using this website, you are signifying acknowledgement and will comply with the terms and conditions listed in this “Privacy Policy” section. If you are not satisfied with any part of this section, your sole remedy is to discontinue usage of this website.
All these terms and conditions are governed by the jurisdictional law of British Columbia, Canada. Should you raise any legal action relating to these terms and conditions, all allegations should be filed in the provincial or federal court in British Columbia, Canada. If any provision of this “Privacy Policy” is proved to be severed, the remaining provisions shall not be affected and become unenforceable.
You agree not to hold QE Home, its affiliates, directors, officers, employees, agents or vendors liable for errors or omissions, of any kind, related to these terms and conditions. If you choose to use this website in any jurisdiction other than British Columbia, Canada, you are responsible for the compliance with your local laws.
Collection and Use of Personal Information
We collect personal information when you make a purchase, create an account, or contact us. This information may include your name, email address, shipping address, billing address, and payment information. We use this information to process your orders, communicate with you, and improve our services.
We may share your personal and transactional information with third-party service providers who assist us in operating our website and conducting our business, such as payment processors, shipping partners, marketing agencies, and customer service providers. These third-party service providers may have access to your personal information only to the extent necessary to perform their services on our behalf and are contractually obligated to protect your personal information and use it only for the purposes for which we disclose it to them.
We may collect information about your use of our website, such as your IP address, browser type, and referral source. This information is used to improve our website and services.
We may also use customer data for commercial, marketing or advertising purposes. This includes but is not limited to promoting our products and services, sending marketing communications, and conducting market research. You can opt-out of receiving communications at any time by following the unsubscribe instructions provided in the email.
Disclosure of Personal Information
We may disclose your personal information to our service providers, such as shipping companies and payment processors, who assist us in providing our services. We require these service providers to protect your personal information and use it only for the purposes for which it was disclosed.
We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others, to prevent fraud or other illegal activities, or to investigate a breach of our policies.
Protection of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information.
To ensure a secure shopping environment, we use Secure Sockets Layer (SSL) technology to ensure our customers have the safest, most secure shopping experience possible. It works by encrypting sensitive information that you provide during your online transaction.
In the effort to prevent fraudulent transactions and to protect personal information, QE Home may provide transaction related information to a secure, reputable third party to perform address verification and credit card transaction processing. We do not save credit card information.
In the event of any illegal usage, tampering, hacking of our website, identity theft, credit card fraud, or any other fraudulent activities, QE Home reserves the right to disclose any relevant information to law enforcement agencies or other parties of concern for the purpose of criminal investigation. This may include sharing information with the fraud department of our financial institution, as necessary to protect our rights and interests, and to comply with legal requirements.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Retention of Personal Information
We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations. If you wish to request that we delete your personal information, please contact us at ask@qehomelinens.com.
Cookies (and other Similar Technologies)
We use cookies and other similar technologies to collect information about your use of our website. Cookies are small files that are stored on your device when you visit our website. We use cookies and similar technologies such as log files, tags and pixels to improve your user experience, analyze website usage, and personalize content and advertisements.
You have the option to disable cookies in your browser settings; however, please note that disabling cookies may affect the functionality of certain features on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.
Disclaimer of Liability
QE Home or its affiliated or related entities or vendors are not responsible for or liable to any loss or damage of any kind, injury, claims or liability, or any other causes which result from, but not limit to, usage of, or inability to use materials from this website, illegal use, tampering, hacking, information theft, computer criminal activities or otherwise by other users.
All materials in this website are, therein, provided “as is”, and without representation, warranties of any kind, either expressed or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.
We do not warrant that all materials provided in the website to be accurate, virus and/or error free, and errors or defects will be found and corrected. We also provide no warrant regarding the timeliness, authenticity, completeness or reliability of any information, content or merchandise provided in this site.
SMS Policy
QE Home communicates via mobile text messages to customers who opt-in to QE Home’s SMS service, or otherwise agree to receive text messages. For QE Home’s SMS service, users can opt-in online or by providing their mobile number in-store. Number of messages may vary. No purchase necessary. Recurring automated messages will be delivered to the phone number you provide at opt-in. For help, text HELP to +18339640674 or email ask@qehomelinens.com.
This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
Updates to Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the date of the last update. Your continued use of our website or services after the posting of the updated policy constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at ask@qehomelinens.com.
