Custom Embroidery FAQs
Our new custom embroidered accessories let you write your own name, date, or message onto our favourite sleep accessories. Read below to find out more about how to order our custom embroidered accessories!
Follow these steps below while viewing any of our custom embroidered products.
- Select your product size (if applicable).
- Select your font and thread colour from the selection menu.
- Type the message you wish to include in the provided text box (maximum 8 characters).
- Add the item to your cart.
Our embroidery service is only currently available on select products. Click here to see all our custom embroidered accessories.
We currently offer three fonts (Brush, Block, and Prestige) and four colours (White, Silver, Champagne, and Black). Below is a comparison between each colour and font.
Your message must be eight (8) or fewer characters in length.
Yes. Each space counts as one of your eight (8) maximum characters.
Numbers can be used as characters in your custom embroidered messages, but certain special or non-English characters may not be available. Please contact customer support if you are uncertain about the text you wish to include.
You may only currently select a single font and a single colour per item.
Your custom message will always be embroidered on a fixed location of each product. The location of your product’s custom embroidery can be found in the product’s description and photos.
Yes, but this process may take longer depending on your logo and requested product quantity. Please contact customer support for details.
Our standard custom embroidery can only be printed in our default font size.
Since the custom embroidery process may take additional time, please wait up to three weeks after ordering to receive your items.
We do not accept returns or exchanges for custom embroidered items. Click here to view our full return policy.
We do not currently offer custom embroidery at our retail stores. Embroidered products may only be ordered online.
If you’re looking for ideas for what to write on your custom embroidered item, there are a few ideas we recommend!
If the item is meant for yourself, it’s common to include your first name, last name, or initials.
If it’s a gift for a loved one, titles like “Miss”, “Mrs.”, or “Mister” are always welcome, as well as special dates like anniversaries or birthdays.
Lastly, if you feel the recipient would enjoy something less traditional, don’t be afraid to get creative! From friendly nicknames to inside jokes, you’re free to include anything you think will give them a smile.
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*Valid for first-time customers only. $10 discount on a minimum purchase of $200 (before tax). Excludes End of Season Clearance products, BOPIS items, bundles, and gift cards. Cannot be combined with other coupons. Offer expires 15 days after signing up.